Installation Support FAQ

I get a message that my license file can not be validated and that I shall restore the internet connection. But I DO have connection to the internet. What is wrong?

It seems like Aligned Elements cannot communicate with the license server and/or the internet.

This could happen if the order of your network adapters on your computer is compromised. Check the order of your network adapters and be particularly attentive to network adapters that are invalid or no longer have a corresponding hardware component.

It could also happen if your computer or the network is blocking (e.g. a firewall or a proxy setting) outgoing http calls to http://license.aligned.ch.