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Word Support FAQ

Aligned Elements will not install even though I have Word installed

If the Aligned Elements installer complains about your installed Word application, it might have to do with how it was installed.

Aligned Elements is incompatible with Microsoft Word if Word is installed from the Windows Store / Micorosft App Store.

To check if your Word is installed from the Windows Store, click File -> Account.

If the dialog mentions "Windows Store", then the application was installed as an App from the Windows Store.


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If you possess an Office 365 license, you can install MS Word as a regular desktop application (Microsoft recommends the 32 bit version) instead (and it would be installed in “C:\Program Files (x86)\Microsoft Office\root\Office16” or similar). The integration provided from Aligned Elements is built on Microsoft technology but only works with Word distributed as a desktop application.

E.g. MS Word 2016 Desktop Application can be downloaded from here.