An clicking on a File Object file link to open a Word document, an error occurs
This happens for the Aligned Elements Windows client on Windows 11.
The error says "An unexpected error occurred. Please mail the logfile to
On Windows 11 machines, the Microsoft Word installer sometimes do not set the path to the “Winword.exe” in the registry.
Consequently, Aligned Elements fails to start “Winword.exe” since its path is unknown to AE.
How to solve it
Manually adding registry values for this makes the problem go away.
The image below displays the expected registry settings:
