Word Support FAQ

Aligned Elements uses content controls in order to insert information in MS Word documents. The content of these content controls can be synchronized by clicking "Synchronize" or "Force Update" in either:

• The toolbar in the Aligned Elements Word Add-In
• The Action dropdown in the file Object in the Aligned Elements UI

Content Controls may be placed in:

• The Header of the Word Document
• The Body of the Word Document
• The Footer of the Word Document

Due to technical constraints in MS Word, it is not possible for Aligned Elements to synchronize/update content controls in headers and footers in Word Documents. 

Furthermore, having content controls in the header or footer can sometimes lead to unforeseen errors when synching/updating the body of the Word documents.

To prevent this, the "Synchronize" and "Force Update" buttons are, as of Aligned Elements V3.0 SP 1, no longer available in the Word Add-In toolbar when the Word document contains content controls in header or footer.

It is still possible to synchronize/update content controls in headers and footers, when performing these actions from the Action dropdown in the File Object.