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Word Support FAQ

Whenever I close a Word document, I get question about saving Normal.dot. This is really annoying.

Do the following:

  • Make sure that no Word instances are running
  • Start Regedit, (Start->Run->Regedit )
  • Navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\Word\Addins
  • If there are any Add-In entries listed then set the LoadBehaviour entry to 0 (instead of 3) for the first Add-In
  • Start Aligned Elements and Word and check if you still have the Normal.dot problem.
  • If you still have the problem, set the LoadBehavior entry back to 3 and try the next Add-In in the list.